SECURITY FIRST OF ALL
in this challenging moment of uncertainty, we hope you and your family are well and in good health.
We have worked with passion, with attention to every detail and now we are almost ready to welcome you, whether you are travelling for leisure or for business, in total safety. We created a Protocol to protect the health of our guests and staff. The health and well-being of our guests and staff are our top priority and for that we have adopted all preventive measures necessary for the protection of health; in addition to our high standards.
We look forward to giving you a warm welcome to our hotel and living days of newfound serenity and happiness together.
See you in Artimino!
- Our staff follows all the safety protocols indicated by national legislation and local authorities
- Newspapers, printed menus, pens and shared materials have been removed
- Hand sanitizer gel is available
in common areas
- First aid kit
Food&Beverage safe measure
- Natural air exchange is guaranteed
in closed spaces in our restaurant
- The distance between the tables
is guaranteed both inside and outside the restaurant
- The compulsory booking eliminates the problem of any gatherings and guarantees a well-managed shifts
- Any form of buffet is eliminated
, including breakfast, which can be booked directly at the reception or through our app
- Plates, cutlery, glasses and other crockery are sterilized
- Our water system has a highly technological system with copper and silver ions
which neutralizes any possible risk of legionella. This is a very advanced system that guarantees the sanitation of water both in the apartments, the restaurant and the Spa. It is even more important at this time, given that the ISS has highlighted a possible correlation between legionella and Covid .
Cleaning and sanitization
- All rooms and apartments are subject to an extraordinary sanitization based on active chlorine
- All outdoor spaces are subject to an extraordinary sanitization
based on even more concentrated active chlorine with nebulization technique
- Each room and apartment is completely sanitized
, as well as cleaned as usual, with min. 70% Alcohol disinfectant
- All our staff are equipped with disposable SPD
, as are the cloths used for cleaning the various environments
- We have activated a protocol for the sanitization of air conditioners and ventilation systems
- Electronic payments available
- Compliance with the distancing rules
- Use of protective panels or screens between staff and guests
Virtual reception, tailor-made concierge
- As always, our staff is at your complete disposal but to limit any interactions and gatherings as much as possible we have set up a Virtual Reception service using a new app
. This allows you to check-in online before arrival, but also to request information, book activities or reserve a table at the restaurant, in total autonomy but with the attentive assistance that we want to reserve for our guests.